Terms of Service
Last Updated: Jun 5th, 2025
These Terms of Service ("Terms", "Terms of Service") are entered into by and between Convert Bridge ("Company", "Us", "Convert Bridge"), and its Users and visitors to the website or service "Convert Bridge", and together with the Privacy Policy, govern those persons' access to the Services, as well as any content or functionality of the Services, whether as a visitor or a User. By accessing or using the Convert Bridge website or service ("the Service"), including any content or functionality thereof, you agree to be bound by these Terms, which also incorporate our Privacy Policy.
In the context of these Terms, references to "customer", "client", "you", or "your" shall mean the individual who accesses, uses, and/or participates in the Website in any manner, including their heirs, assigns, and successors. If you are using the Website on behalf of an entity, organization, or company, you represent and warrant that you have the authority to bind that entity to these Terms. In such cases, your acceptance of the Terms will be considered as acceptance by the respective entity, and the terms "you" and "your" herein shall refer to that entity.
THE SERVICE PROVIDED BY convert-bridge.com IS STRICTLY FOR CONVERTING FILES FROM ONE FORMAT TO ANOTHER. THE RESULTING FILES ARE BASED SOLELY ON USER INPUT AND PREFERENCES. YOU, AS THE USER, ACKNOWLEDGE AND AGREE THAT YOU ARE SOLELY RESPONSIBLE FOR THE FILES YOU UPLOAD AND THEIR CONTENT. convert-bridge.com DISCLAIMS ANY LIABILITY FOR THE USAGE OF THE SERVICE OR THE RESULTS OBTAINED FROM IT.
By accessing or using the Service, you agree to comply with and be bound by these Terms of Service outlined in this user agreement ("the Terms" or "the Agreement"), regardless of whether you become a registered user of the Service. Failure to adhere to these Terms and the accompanying Privacy Policy may subject you to civil and criminal penalties.
1. Service
Convert Bridge offers an online file conversion service ("Service") that enables users to convert files from one format to another. Users can easily convert their files by uploading the desired file and selecting the desired output format on the Website. The conversion process is facilitated through our advanced file conversion technology. The accuracy and quality of the converted file depend on the input file's format and the chosen output format. Users are responsible for ensuring the suitability and compatibility of the files for conversion.
2. Accounts and Security
To access the Services, you must have an account. You must maintain and are responsible for the confidentiality of your login and password. If requested, you must provide us with a form of identification to verify your identity.
You may not use our Services if:
- Children are not eligible to use our Services, and we ask that anyone under the age of 18 years old not submit any personal information to us. Our Services are not directed at anyone under the age of 18 years old. We also do not collect or maintain personally identifiable information from those Users who we know are under the age of 18 years old. Should we learn or be notified that we have collected information from Users under the age of 18 years old, we will immediately delete such personally identifiable information.
- You have previously been banned from using our Services or similar services.
3. Conditions Of Access
- You shall select a username when signing up for our Services.
- You shall abide by all Terms of Service and our Privacy Policy.
- You may be required to verify that each party is consenting to Services.
- When you sign up, you will become a Member of the particular brand of the Services for which you have registered.
- Your login information shall be personal and confidential. Each Member shall keep them confidential and undertakes not to notify or disclose them to third parties or other Members to prevent fraud or phishing.
- All Users undertake not to use another Member's login information or any other personal information of another User.
- Any breach of these provisions may lead to the cancellation of a Member's Membership.
- Each Member shall take care not to disclose strictly personal information.
- We will take any necessary measures to halt fraudulent behavior.
- Each User undertakes not to carry out any action likely to hinder the operation of the Services and undertakes not to disseminate or arrange for the dissemination of viruses, spam, logic bombs, software Websites, etc.
4. Paid Features
- The price and payment procedures are permanently accessible on the Websites.
- All prices stated include all relevant local taxes.
- We reserve the right to change the cost of any of our Services. If you are not happy with the cost of any Services, you may cancel your Membership in accordance with these Terms of Use.
- To the extent permitted by applicable laws and regulations, no refunds will be offered (except in exceptional circumstances such as major service failures). There will be no refund of any payment made by you for a paid Membership if you haven't canceled your contract according to these Terms of Use.
You may purchase a paid Membership for one or more of the products offered by the Company. Your paid Membership will only give you access to the particular Company product for which you have registered. You will not be a Member of those other Services without registering for them specifically.
5. Trial Period
convert-bridge.com provides users with a 1-day free trial subscription to access all premium features, which include but are not limited to displaying converted files, fast file processing, downloading converted files, and more.
- During the trial period, users may observe a temporary charge of $0.00 to $1.00 in their bank account or transaction report after initiating the free trial. This charge serves as a card authorization fee, which will be held temporarily and released back to the user upon the conclusion of the trial period.
- If the subscription is not canceled within 1 day, the user will be charged the recurring price of $4.99 per month, as indicated on the website before the subscription starts, on a recurring basis. The recurring subscription payments will be charged via Apple Pay, Google Pay, or another authorized service when the 1-day free trial ends.
6. Automatic Renewal
We automatically renew all paid Memberships before the expiration of the term of the paid Membership (where permitted by applicable law). When you first subscribe for your paid Membership, you acknowledge that when your paid Membership expires it will automatically renew for the duration and at the cost indicated to you at your initial purchase. Where required by applicable law, the renewal date will be specified in a renewal notice provided to you. IF YOU DO NOT WANT YOUR PAID MEMBERSHIP TO AUTOMATICALLY RENEW, YOU MUST CANCEL YOUR PAID MEMBERSHIP IN ACCORDANCE WITH THE PROCESS SET OUT BELOW IN THESE TERMS OF USE.
7. Cancellation Of Automatic Renewal
If you are a paying Member and you did not cancel your subscription you may apply for cancellation at the latest 24 hours before the date of renewal of the subscription. If you cancel your paid membership less than 24 hours before the expiry of the term of your paid Membership, your paid Membership will be automatically renewed in accordance with these Terms of Use (where allowed by applicable law).
THE CANCELLATION OF YOUR PAID MEMBERSHIP WILL BE EFFECTIVE IMMEDIATELY. NO REFUND IS APPLICABLE UNLESS APPLICABLE LAW OR THESE TERMS OF USE ARE OTHERWISE PROVIDED.
8. Cancellation Of Your Membership by Convert Bridge
If we cancel a Member's Membership for that Member's breach of these Terms of Use, the Member shall not be entitled to a refund for the period remaining to elapse until the expiry of the account, without prejudice to any damages sought by us as compensation for the loss suffered.
8. Data Rights & Privacy
Your data rights and our obligations are covered under our Privacy Policy. For data removal requests, contact us at convert-bridge.com@gmail.com.
9. Content Rights and Licenses
- The Services and all content (except user content) are the property of Convert Bridge and protected by copyright and other laws.
- You may not use trademarks or service marks without permission.
10. Limited License
- Users are granted a limited, revocable, non-exclusive license to access the Services for personal use only.
- Do not modify, reproduce, distribute, or display the Services or content except as expressly permitted.
11. Intellectual Property
- Do not use the Services to infringe on the intellectual property rights of others.
- We may remove content that infringes on third-party rights.
12. Third-Party Integration
Payments may be processed by third-party providers (e.g., Apple Pay, Google Pay, Stripe). Convert Bridge is not responsible for third-party services or their security.
13. Changes
We may update these Terms at any time. Continued use of the Service after changes are posted constitutes acceptance of the new Terms.
14. Permitted and Restricted Uses
- Use the website only for lawful purposes.
- Do not use the content for public purposes, resale, NFTs, or in a way that infringes on our or others' rights.
- Do not reverse engineer or decompile any part of the Service.
15. Assumption of Risk
You are responsible for ensuring your use of the Services complies with applicable law and does not violate third-party rights.
16. Dispute Process
- Contact us with your complaint before seeking arbitration.
- Any dispute must be filed within one year of arising.
17. Communications
You consent to receive electronic communications and agree that electronic agreements, notices, and records satisfy legal requirements for written communication.
18. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. USE AT YOUR OWN RISK. CONVERT BRIDGE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CONVERT BRIDGE DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE SERVICE.
19. Limitation of Liability
To the fullest extent permitted by law, Convert Bridge is not liable for any indirect, special, incidental, or consequential damages arising from your use of the Service. If a court decides Convert Bridge is responsible for any damages, any award for damages shall not exceed the total amount of payments paid by you during the previous one-year period to Convert Bridge in connection with the services relating to such liability.
20. Indemnification
You agree to indemnify, defend and hold harmless Convert Bridge and its affiliates from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
21. Entire Agreement
These Terms, together with the Privacy Policy, constitute the entire agreement between you and Convert Bridge regarding the Service.
22. Severability
If any provision of these Terms is deemed unlawful or unenforceable, it will not affect the validity of the remaining provisions.
23. No Waiver
No waiver of any provision is valid unless in writing and signed. Failure to enforce any right does not waive future enforcement.
24. No Class Actions
You and Convert Bridge agree that there will be no class arbitration or class actions.
25. Governing Law
These Terms are governed by and construed in accordance with the laws of the United Arab Emirates.
26. Contact Us
If you have any questions about these Terms, please contact us at convert-bridge.com@gmail.com.